Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. You will receive a confirmation email once your order has been placed and another email with tracking information once your order has shipped. Processing times may be longer during high-volume periods such as holidays or new product drops.
Shipping Methods and Delivery Times
We offer standard shipping and expedited shipping options at checkout. Delivery times vary based on your location and the shipping method selected. Standard shipping typically takes 3–7 business days within the United States. Expedited shipping usually takes 1–3 business days.
Shipping Costs
Shipping fees are calculated at checkout based on your location and chosen shipping method. Any promotional free-shipping offers will be clearly stated on our website when available.
International Shipping
International shipping is available for select countries. Delivery times vary by destination and may take 7–21 business days. Customers are responsible for any customs fees, duties, or taxes required by their country.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for the tracking information to update.
Incorrect Addresses
Please ensure your shipping address is accurate. We are not responsible for orders shipped to the wrong address provided by the customer. If you made a mistake, contact us as soon as possible. We will do our best to help, but we cannot guarantee changes after an order is processed.
Lost or Stolen Packages
We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier. If this happens, please contact the shipping carrier directly to open a claim.
Damaged Packages
If your package arrives damaged, contact us within 48 hours with photos of the packaging and the items so we can assist you with a replacement or refund.
Questions
If you have any questions about your order or our shipping policy, contact us at the customer service email listed on our website.
farisaharb@gmail.com
@harb.display